Possible Causes:
- Faulty battery or power adapter.
- Outdated battery firmware.
Solutions:
Perform Battery Reset:
- Disconnect the charger, remove the battery (if removable), press the power button for 15 seconds, then reconnect everything.
Run Battery Diagnostic Tool:
- Use the HP Battery Check tool in HP Support Assistant to determine battery health.
Update Battery Driver:
- Open Device Manager, expand Batteries, and update the Microsoft ACPI-Compliant Control Method Battery driver.
Replace the Battery:
- If diagnostics reveal poor battery health, replace it with a genuine HP battery.
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